If that doesn’t work as well, you can connect with Roku’s customer support team. Once that’s done, you can click on the ‘Try Again’ button. Doing this will help wake up the Roku player, making it easier for it to recognize the Windows app. The easiest one is to disconnect both devices from the network and reconnect.

In case you’re unable to connect or find the Roku player or TV, you may need to perform a few troubleshooting steps. Connecting the app with the player is simple - all you have to do is connect your Roku player and your Windows device to the same Wi-Fi network. With its help, users can perform all the functions that they would otherwise perform using the remote.ĭeveloped by the same company, the Roku app lets you control your Roku player or TV so that you can watch Roku channels and other online content. The Roku Windows app is a replacement for the physical remote that lets users control their Roku player. It provides access to over-the-top (OTT) services like Netflix, Amazon Prime Video, and Disney+, among others. Manufactured by Roku Inc., Roku Player is a media player that lets users watch online content on their TV screens.

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